Legal
Terms of Service Product Warranty Policy Shipping Policy Order Cancellation Policy Return Policy Privacy Policy Cookie policy Disclaimer Additional Policies Multi-Vendor Policies
Shipping Policy
Effective Date: February 7, 2025
- Order Processing
- Orders are processed within 1-2 business days of placement (excluding weekends and holidays).
- Processing times may vary based on vendor availability and order volume.
- If any delays occur (e.g., peak periods, vendor stock shortages), you will be notified via email. buy-canadian.online is not responsible for vendor or carrier delays.
- Shipping Methods & Costs
- All shipping is handled directly by vendors and drop shipping partners. Buy-canadian.online does not store, ship, or control product fulfillment.
- Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order.
- Some vendors may offer free shipping promotions based on specific order values. Eligibility is determined solely by the vendor.
- Estimated Delivery Times:
- Domestic shipping within Canada: 3-14 business days
- International shipping (if available): 7-21 business days
- Delivery times are not guaranteed and may vary based on vendor processing, carrier operations, customs clearance, or other delays beyond our control.
- Tracking Your Order
- Once your order ships, you will receive an email with a tracking number, allowing you to monitor the shipment’s progress.
- Tracking updates are provided directly by the vendor or shipping carrier. buy-canadian.online does not control or guarantee tracking accuracy.
- Lost, Delayed, or Damaged Shipments
- buy-canadian.online is not responsible for lost, stolen, delayed, or damaged shipments.
- If your package is lost or arrives damaged, you must contact the vendor or shipping carrier directly.
- Claims for lost or damaged items must be submitted to the vendor within 7 days of the expected delivery date.
- We may assist in facilitating communication between buyers and vendors, but resolution is the sole responsibility of the vendor and shipping provider.
- Vendor & Dropshipping Responsibilities
- Vendors and dropshipping partners are solely responsible for product fulfillment, shipping, and delivery.
- Any disputes regarding shipping costs, delays, or damaged items must be resolved directly with the vendor.
- buy-canadian.online assumes no liability for shipment-related issues.
- Contact Information
For general shipping inquiries, please contact:
📧 support@buy-canadian.online