Legal

1. Order Processing

• Orders are processed within 1-2 business days of placement (excluding weekends and holidays).
• Processing times may vary based on vendor availability and order volume.
• If any delays occur (e.g., peak periods, vendor stock shortages), you will be notified via email. buy-canadian.online is not responsible for vendor or carrier delays.

2. Shipping Methods & Costs

• All shipping is handled directly by vendors and drop shipping partners. Buy-canadian.online does not store, ship, or control product fulfillment.
• Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order. 
• Some vendors may offer free shipping promotions based on specific order values. Eligibility is determined solely by the vendor.
• Estimated Delivery Times:
  • Domestic shipping within Canada: 3-14 business days
  • International shipping (if available): 7-21 business days
  • Delivery times are not guaranteed and may vary based on vendor processing, carrier operations, customs clearance, or other delays beyond our control.

3. Tracking Your Order

• Once your order ships, you will receive an email with a tracking number, allowing you to monitor the shipment’s progress.
• Tracking updates are provided directly by the vendor or shipping carrier. buy-canadian.online does not control or guarantee tracking accuracy.

4. Lost, Delayed, or Damaged Shipments

• buy-canadian.online is not responsible for lost, stolen, delayed, or damaged shipments.
• If your package is lost or arrives damaged, you must contact the vendor or shipping carrier directly.
• Claims for lost or damaged items must be submitted to the vendor within 7 days of the expected delivery date.
• We may assist in facilitating communication between buyers and vendors, but resolution is the sole responsibility of the vendor and shipping provider.

5. Vendor & Dropshipping Responsibilities

• Vendors and dropshipping partners are solely responsible for product fulfillment, shipping, and delivery.
• Any disputes regarding shipping costs, delays, or damaged items must be resolved directly with the vendor.
• buy-canadian.online assumes no liability for shipment-related issues.

6. Contact Information

For general shipping inquiries, please contact:
 📧 support@buy-canadian.online