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Legal

Product Warranty Policy

Effective Date: February 7, 2025

At buy-canadian.online, we are a marketplace platform connecting buyers with third-party vendors and dropshipping partners. We do not manufacture, inspect, or provide warranties for any products sold on our platform. All product warranties, if available, are provided solely by the manufacturer or vendor.

  1. Manufacturer’s Warranty
  • Many products sold on buy-canadian.online may come with a manufacturer’s warranty.
  • The terms, conditions, and duration of these warranties vary by product and manufacturer.
  • Buyers are responsible for reviewing warranty details before purchasing.
  • For warranty claims, you must contact the manufacturer or vendor directly for assistance. buy-canadian.online does not process or facilitate warranty claims.
  1. No Platform Warranty
  • buy-canadian.online does not provide any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or product durability.
  • We do not guarantee the quality, longevity, or performance of any product.
  1. Vendor & Dropshipping Responsibilities
  • All warranty obligations fall under the respective vendor or dropshipping partner.
  • If a product does not meet its advertised warranty, it is the vendor’s responsibility to resolve the issue.
  • Buyers must contact the vendor directly for any warranty disputes.
  1. Reporting Defective or Misrepresented Products
  • If you receive a product that is defective or not as described, you must report it within 7 days of receipt by contacting support@buy-canadian.online.
  • Our role is limited to facilitating communication between the buyer and vendor. We do not guarantee a resolution.
  • Refunds, replacements, or repairs are subject to the vendor’s discretion and must comply with their individual warranty policies.
  1. No Liability for Warranty Issues
  • buy-canadian.online assumes no liability for warranty claims, defective products, or manufacturer misrepresentation.
  • We are not responsible for any loss, damage, or costs arising from a product’s failure to perform as expected.
  • Any disputes regarding warranties must be resolved directly between the buyer and the vendor/manufacturer.
  1. Contact Information

For general inquiries regarding product warranties, contact:
 📧 support@buy-canadian.online

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